Luna
12-03-2002, 11:05 PM
I apologies for long post but I still cant believe what happen and I need to share this with someone from our field of business !
7 or 8 months ago we sent 2 sets of pictures, one we shoot with young couple on Caribbean and another in Toronto to Scott Hunter, editor of Hustler’s Home Town Girls magazine.
We tracked shipment on Internet and according courier it was delivered.
Few days after we e-mailed Scott Hunter and asked if he had chance to review photos.
His answer was: “ We received them but didn’t have time to review them” will take few days more.
2 weeks later we sent e-mail again, This time answer was: “We did not get those sets”
???? What ? We tracked package, we got e-mail that they got them..
My husband called and spoke with Mr. Hunter. He said: “We did not receive pictures”, e-mail with confirmation that he sent us already was just to buy some time because they were busy. At the time he wrote that he didn’t know if they had photos or no.
Well….Hustler is reputable publishing company and we bought that bull shit from him.
Hours of phone calls with Canadian courier, that by the way has very stupid policy of leaving packages at “safe” place if nobody is at destination address to sign for package.
So they didn’t have signature, and Mr. Hunters story was more believable. I almost sue courier, but they had policy……etc etc. They promised to return shipping charges and send 100$ check. Got nothing, but that doesn’t matter now.
We kissed good bye our slides, profit, money paid to models and our time spent to shoot.
3 weeks ago we got e-mail from Angelina, “new Scott Hunter assistant”
She was telling me that Mr. Hunter offering to purchase one of my sets and bla bla bla…
They had my pictures for 7 months and they told me they didn’t receive them. Now our photos suddenly got on surface.
Happy ending J
Unfortunately not..
We didn’t mention anything to Angelina about 7 months waiting period.
We just sent letter telling that amount offered for photos is not even 50% what we are getting from other publications and that can’t cover even models fee, and that we would like pictures back.
- No replay to that e-mail
- We sent new one… “Hello Angelina. Please let me know if my sets are sent back to me.”
- Got answer - “Hi,the sets are being sent via FedEx today.’
- Few days nothing from fedex
- We sent e-mail – “Hello Angela, I didn't receive any FedEx yet, Please send me tracking number.”
- No replay
- We sent again. “Please send me tracking number”
- No replay
- We sent “Hello Angelina , this is third time that I am asking you politely to send me FedEx Tracking Number.”
- They reply “Please calm down I was out and someone else was supposed to send out the package. The tracking number is ### #### #### Sorry about the delay.”
- We Sent “This tracking number is wrong, Fedex cant track it. Please check again !”
- They Reply “This is a tracking number fro something that is not yet in the system. It was supposed to have been picked up yesterday but Fed Ex didn't come. Probably won't go out until Monday.”
- Monday can’t track it.
- Tuesday can’t track it.
- We sent “Hello Angelina. It is Tuesday and that tracking number is still not in FedEx system. Are you going to send that any time soon ? If needed send on my cost !
- Wednesday I finally tracked package and Thursday we had them back.
It is nice to have HUSTLER in your portfolio or as purchaser, but no thank you, at least not with Scott Hunter and his assistants.
7 or 8 months ago we sent 2 sets of pictures, one we shoot with young couple on Caribbean and another in Toronto to Scott Hunter, editor of Hustler’s Home Town Girls magazine.
We tracked shipment on Internet and according courier it was delivered.
Few days after we e-mailed Scott Hunter and asked if he had chance to review photos.
His answer was: “ We received them but didn’t have time to review them” will take few days more.
2 weeks later we sent e-mail again, This time answer was: “We did not get those sets”
???? What ? We tracked package, we got e-mail that they got them..
My husband called and spoke with Mr. Hunter. He said: “We did not receive pictures”, e-mail with confirmation that he sent us already was just to buy some time because they were busy. At the time he wrote that he didn’t know if they had photos or no.
Well….Hustler is reputable publishing company and we bought that bull shit from him.
Hours of phone calls with Canadian courier, that by the way has very stupid policy of leaving packages at “safe” place if nobody is at destination address to sign for package.
So they didn’t have signature, and Mr. Hunters story was more believable. I almost sue courier, but they had policy……etc etc. They promised to return shipping charges and send 100$ check. Got nothing, but that doesn’t matter now.
We kissed good bye our slides, profit, money paid to models and our time spent to shoot.
3 weeks ago we got e-mail from Angelina, “new Scott Hunter assistant”
She was telling me that Mr. Hunter offering to purchase one of my sets and bla bla bla…
They had my pictures for 7 months and they told me they didn’t receive them. Now our photos suddenly got on surface.
Happy ending J
Unfortunately not..
We didn’t mention anything to Angelina about 7 months waiting period.
We just sent letter telling that amount offered for photos is not even 50% what we are getting from other publications and that can’t cover even models fee, and that we would like pictures back.
- No replay to that e-mail
- We sent new one… “Hello Angelina. Please let me know if my sets are sent back to me.”
- Got answer - “Hi,the sets are being sent via FedEx today.’
- Few days nothing from fedex
- We sent e-mail – “Hello Angela, I didn't receive any FedEx yet, Please send me tracking number.”
- No replay
- We sent again. “Please send me tracking number”
- No replay
- We sent “Hello Angelina , this is third time that I am asking you politely to send me FedEx Tracking Number.”
- They reply “Please calm down I was out and someone else was supposed to send out the package. The tracking number is ### #### #### Sorry about the delay.”
- We Sent “This tracking number is wrong, Fedex cant track it. Please check again !”
- They Reply “This is a tracking number fro something that is not yet in the system. It was supposed to have been picked up yesterday but Fed Ex didn't come. Probably won't go out until Monday.”
- Monday can’t track it.
- Tuesday can’t track it.
- We sent “Hello Angelina. It is Tuesday and that tracking number is still not in FedEx system. Are you going to send that any time soon ? If needed send on my cost !
- Wednesday I finally tracked package and Thursday we had them back.
It is nice to have HUSTLER in your portfolio or as purchaser, but no thank you, at least not with Scott Hunter and his assistants.