Quote:
Originally posted by XXXManager
hmm....
... No its not 
Actually I dont think I have seen him/her or his/her company posting on any of the boards.
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LOL i knew it wasn't me, i'm good at customer service and the only people i tell off are the ones who deserve it, and i think i've only ever some across one in over 3 years.
Do what you think is right XXXManager, but the public has a right to know! LOL Kidding!
I've worked for several companies, and when you try and go over your rep's head to their boss, chances are 99% you get the blow off. I've seen it happen many times and only once did i ever see anything done about it (wasnt' even when i worked there), but I heard.