[Mister X]

The biggest thing that marketing people do to piss me off: make promises and not follow through on them.

I've been dealing with a company lately that has really abysmal service. So we call up the marketing guy and he says "That will be fixed right away." A few days later it still isn't fixed and again he says "That'll be fixed right away." And it goes on and on.

I wasn't going to mention the company name but what the hell... it's iBill. Being a Canadian company we were signed up with iBill Europe so that we could accept Visa. They phased that out and we had to spend the cash to get a US LLC going. We had the stuff ahead of the deadline and gave iBill the info but after 10 days we are still processing through iBill Europe instead of the US division, even though it says on the pay page that we are a US based company. So we STILL don't have Visa.

A marketing guy that has absolutely zero input with the people that actually do the work is worse than useless. And when he tells you that something will be done and it isn't, it certainly doesn't make you have any confidence in the company he represents.