ouch!
Good luck, Vid. That really sucks. The police are probably the best people to call at this point if it's a private towing company. CAA might be responible partly too for making you wait. Of course you weren't with your car too, because that would have been unsafe in that weather. I think if you call the police, they can tell you what recourse you have against the tower.
xoxoxox
good luck
-B
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