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Old 11-02-2007, 12:05 AM   #1
painful
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this sucks. EVERY TIME I get listed on the Hun.

"I'm afraid I have bad news for you. We have been forced
to take your account offline for the day due to an extremely
high load on your account. At this time today our servers have
served more than 439357 requests for your account.

You have not used to too much transfer it is a load issue meaning
that your site has used too many CPU resources on the cluster. If
more customers on the cluster caused such high load it would make
other sites on the system run slower which would not be fair to the
webmaster of those sites.

As stated in our terms of service we are allowed to take
offline accounts which harm other customers. In your case we
have determined that it would badly affect other customers
if we kept your site online. Therefore we have temporarily
suspended your account. We will lift the suspension at
approximately 01.00 GMT.

If you have any questions please submit a support ticket via
the control panel and our support staff will be happy to
answer any questions you may have.

Thank you for your understanding."
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Old 11-02-2007, 04:21 PM   #2
Panky
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You need to change your host. By doing that, the host is trying to force you into upgrading your plan.

Yes, hosts need to monitor the resources on the server and act accordingly, but to take someone offline, is not how you go about dealing with the problem.

If they didn't oversell the server, the host wouldn't have to worry about the CPU usage.




Quote:
Originally Posted by painful View Post
this sucks. EVERY TIME I get listed on the Hun.

"I'm afraid I have bad news for you. We have been forced
to take your account offline for the day due to an extremely
high load on your account. At this time today our servers have
served more than 439357 requests for your account.

You have not used to too much transfer it is a load issue meaning
that your site has used too many CPU resources on the cluster. If
more customers on the cluster caused such high load it would make
other sites on the system run slower which would not be fair to the
webmaster of those sites.

As stated in our terms of service we are allowed to take
offline accounts which harm other customers. In your case we
have determined that it would badly affect other customers
if we kept your site online. Therefore we have temporarily
suspended your account. We will lift the suspension at
approximately 01.00 GMT.

If you have any questions please submit a support ticket via
the control panel and our support staff will be happy to
answer any questions you may have.

Thank you for your understanding."
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Old 11-02-2007, 11:13 PM   #3
painful
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Quote:
Originally Posted by Panky View Post
You need to change your host. By doing that, the host is trying to force you into upgrading your plan.

Yes, hosts need to monitor the resources on the server and act accordingly, but to take someone offline, is not how you go about dealing with the problem.

If they didn't oversell the server, the host wouldn't have to worry about the CPU usage.
Very true, but I paid for the year. I had him put my TGP posting on a seperate server that has 200 G of room for me, to see if that helps.

I also think there are bots getting on theTGP and just wasting my bandwidth. The page requests don't match the amount of visitors. We kinda locked it out for the time being I guess.

I have actually asked to switch to a dedicated server and they talked me out of it.
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